Privacy Policy

Last Updated: June 2026

Privacy Policy

Taylor Glazing Solutions Ltd ("we", "our" or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, store and protect your information when you visit the Taylor Glazing Solutions website or contact us about our products and services.

Who We Are

This website is operated by Taylor Glazing Solutions Ltd.

We manufacture and install high-quality uPVC glazing systems across the UK, including windows, doors, curtain walling, commercial glazing, roof lanterns, shopfronts, façades and bespoke architectural glazing solutions.

If you have any questions regarding this Privacy Policy, please contact us.

What Information We Collect

Depending on how you interact with our website, we may collect:

Information you provide

Name
Company name
Telephone number
Email address
Project address
Product interests
Details submitted through our quotation or contact forms
Any information you include within your enquiry

Information collected automatically

When you visit our website we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring website
Cookies and analytics information

How We Use Your Information

We use your personal information to:

Respond to enquiries
Provide quotations
Arrange surveys or consultations
Deliver our products and services
Manage customer relationships
Improve our website
Monitor website performance
Send information you have requested
Comply with legal obligations

Where you have given your consent, we may also send occasional marketing communications regarding our products and services. You can unsubscribe at any time.

Legal Basis for Processing

Under UK GDPR, we process your information under one or more of the following lawful bases:

Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Understand how visitors use our website
Improve website performance
Remember user preferences
Measure marketing effectiveness

You can control or disable cookies through your browser settings.

Google Analytics

We may use Google Analytics to understand how visitors interact with our website.

Google Analytics collects anonymous information including:

Pages viewed
Device type
Browser information
Approximate location
Time spent on site

This information helps us improve the website and user experience.

Marketing

If you choose to receive marketing communications from us, we may contact you by:

Email
Telephone
SMS (where appropriate)

You may withdraw your consent or unsubscribe at any time.

Who We Share Your Information With

We do not sell your personal information.

We may share your information with trusted third parties where necessary to provide our services, including:

IT support providers
Website hosting providers
CRM systems
Email marketing providers
Professional advisers
Payment providers (where applicable)
Regulatory authorities where legally required

All third parties are required to keep your information secure and confidential.

Data Security

We take appropriate technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

Although we take reasonable precautions, no online transmission can ever be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Maintain business records

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK data protection legislation you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your information
Withdraw consent where processing relies upon consent

To exercise any of these rights, please contact us.

Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your information, please contact:

Taylor Glazing Solutions Ltd

If you remain dissatisfied with how we handle your personal information, you have the right to complain to the Information Commissioner's Office (ICO).

Website: www.ico.org.uk